Legal Access Depends On Local Law
Our Legal notice sets the conditions for using an account, accessing the lobby and requesting account changes. Eligibility depends on local law, and we may restrict access when a location, account detail or payment instruction does not meet the applicable requirement. We match the account name
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and verification details before handling wallet activity, including DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests. A payment receipt or status check may be requested when records do not match. We publish the current policy wording in the account area and apply the version
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shown when you submit a request. If a rule changes, we direct you to the affected section rather than hiding the change in a general platform message.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.